As a premium physical product, we are unable to accept returns or exchanges unless the item arrives damaged or faulty. Please contact us at hello@builtpureplanners.com.au if you have an issue with your order.

Please allow approximately 10 business days for delivery within Australia.

Yes — international shipping is available at the customer's cost. Australian orders include complimentary shipping.

Both planners contain the same 15 structured sections and physical components — the difference is in how the content is tailored. The Renovation Planner is designed for homeowners undertaking existing home renovations. The New Build Planner is designed for homeowners building from the ground up.

No. Built Pure Planners is a premium physical product — a luxury vegan leather binder with printed content, Tabbed Dashboards, notepads, and all components delivered to your door.

Each planner includes an oversized A4 vegan leather binder, magnetic clamshell box, 15 pre-printed Tabbed Dashboards with vellum overlays, 4 x boxed markers, 3 x custom notepads, How-To Card, and dust cover.

Yes. Built Pure Planners is available to residential builders as a client gift. Wholesale pricing is available for bulk orders. Contact us at hello@builtpureplanners.com.au to discuss your requirements.